Notice to all Insurance Applicants:
The number of clubs and events requesting JVA insurance has tripled between last season and this season. Many clubs are filling applications at the 11th hour, pushing the processing of certificates insurance to the limit. We have also experienced single clubs requiring 8-12 certificates, increasing our volume. In addition, we have experienced clubs that did not give accurate information and then need the certificates re-issued, doubling the workload. We have experienced tournament directors that "forgot" to file and need a certificate on Friday afternoon with no application and no payment, delaying certificates for those that did file on time.
Our carrier is doing everything possible to turn your requests around in a timely manner but we need help on your end. It is imperative that all Club Directors file their applications for insurance at least two weeks in advance of the date of your event and/or when your facility is requesting proof of insurance. At this time, the turn around for certificates of insurance is one week after payment has been made and IF your information is accurate. PLEASE help us help you.
We are sorry for the delays and be assured that we are evaluating the process and will make changes for 2014-2015.